Last Updated: 14 August 2026

1. Introduction

CMS LS EEIG LTD (“CMS LS EEIG LTD”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you:

• visit our website;
• submit an enquiry through our website;
• contact us by email, telephone or other communication channels;
• enquire about our consultancy management services;
• enquire about our software development services;
• engage us to provide professional services;
• communicate with us in connection with an existing or prospective business relationship; or
• otherwise interact with us in a manner that involves personal information.

We aim to handle personal information fairly, transparently and responsibly and to process information only where we have an appropriate lawful basis to do so.

This Privacy Policy should be read together with any additional privacy or cookie notices that may appear on specific areas of our website.

2. About CMS LS EEIG LTD

CMS LS EEIG LTD provides:

• Consultancy Management Services
• Software Development Services

For privacy and data protection purposes, CMS LS EEIG LTD is responsible for determining how and why personal information is processed in connection with our business activities, except where we process information solely on behalf of a client under that client’s instructions.

Company: CMS LS EEIG LTD
Email: info@cmslseeig.co.uk
Website: www.cmslseeig.co.uk

If you have questions about this Privacy Policy or how we handle personal information, you may contact us using the details above.

3. What Is Personal Information?

Personal information means information relating to an identified or identifiable individual.

Depending on how you interact with us, this may include information such as:

• your name;
• job title or professional position;
• organisation or company name;
• email address;
• telephone number;
• postal or business address;
• information contained in correspondence;
• information provided through enquiry forms;
• project requirements and business-related information;
• records of communications with us;
• information relating to services requested or provided;
• technical information concerning your use of our website;
• IP address and approximate location derived from IP address;
• browser type and device information;
• website usage information;
• cookie and similar technology information; and
• other information you voluntarily provide to us.

We do not generally seek to collect sensitive personal information through this website.

You should therefore avoid submitting sensitive or confidential personal information through general website enquiry forms unless it is specifically requested and there is a legitimate reason for providing it.

4. How We Collect Personal Information

We may obtain personal information in several ways.

Information You Provide Directly

You may provide information when you:

• complete a contact or enquiry form;
• send us an email;
• telephone us;
• request information about our services;
• request a quotation or consultation;
• discuss a potential project;
• enter into a business relationship with us; or
• communicate with us in connection with our services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website or by services supporting the website.

This may include:

• IP address;
• browser type;
• operating system;
• device type;
• pages viewed;
• approximate time and date of visits;
• referring website;
• website interactions; and
• technical information required to maintain website security and functionality.

The extent of information collected depends on how the website is configured and which third-party services are installed.

Information From Other Sources

Where appropriate and lawful, we may receive information from:

• business contacts;
• professional advisers;
• organisations you represent;
• service providers;
• publicly available business information; or
• other individuals or organisations acting on your behalf.

Where personal information is obtained from another source, we will handle it in accordance with applicable data protection requirements.

5. Why We Use Personal Information

We may process personal information for the following purposes:

Responding to Enquiries

We may use your contact details and enquiry information to respond to questions, requests and messages submitted through our website or other communication channels.

Providing Services

Where you become a client, we may process relevant information to:

• provide consultancy services;
• provide software development services;
• understand project requirements;
• communicate with project contacts;
• manage project activities;
• deliver agreed services;
• provide support and maintenance; and
• administer the business relationship.

Business Communication

We may use personal information to communicate with clients, prospective clients, suppliers, professional contacts and other business contacts.

Managing Client Relationships

We may maintain records of communications, project requirements, agreements and relevant business correspondence in order to administer our professional relationships effectively.

Improving Our Services

We may use appropriate information to understand how our services and website can be improved.

Website Operation

Technical information may be processed to:

• operate the website;
• maintain website functionality;
• identify technical problems;
• protect the website against malicious activity;
• maintain security; and
• improve website performance.

Legal and Regulatory Compliance

We may process personal information where necessary to comply with legal, regulatory, accounting or reporting obligations.

Protecting Our Business

We may process information where necessary to establish, exercise or defend legal rights, prevent fraud, protect our systems or protect our legitimate business interests.

6. Lawful Bases for Processing

Under UK data protection law, personal information must be processed on an appropriate lawful basis.

Depending on the circumstances, CMS LS EEIG LTD may rely on one or more of the following lawful bases:

Consent

Where required, we may process information based on your consent.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect processing that took place lawfully before consent was withdrawn.

Contract

We may process personal information where it is necessary to enter into or perform a contract with you or an organisation you represent.

For example, this may include processing necessary to provide consultancy or software development services.

Legal Obligation

We may process personal information where necessary to comply with a legal or regulatory obligation.

Legitimate Interests

We may process personal information where necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

• managing business relationships;
• responding to professional enquiries;
• operating and improving our business;
• maintaining website security;
• protecting our systems;
• improving services;
• maintaining appropriate business records; and
• establishing or defending legal claims.

The lawful basis used will depend on the particular purpose for which the information is processed.

The ICO states that organisations should identify their lawful basis before processing and include the relevant lawful basis in their privacy information.

7. Use of Information for Consultancy Services

Where you contact CMS LS EEIG LTD regarding consultancy management services, we may process information relating to:

• your identity;
• your organisation;
• your role within the organisation;
• your contact details;
• business requirements;
• operational challenges;
• project objectives;
• correspondence;
• documents or information supplied for consultancy purposes; and
• other information necessary to provide the agreed service.

We use such information to understand requirements, provide consultancy services, communicate with clients and manage the professional relationship.

8. Use of Information for Software Development Services

Where you contact us regarding software development, we may process information required to understand and deliver the project.

This may include:

• project contact details;
• organisation information;
• software requirements;
• technical requirements;
• workflow information;
• project specifications;
• development communications;
• testing information;
• user requirements;
• system-related information; and
• other information necessary for the project.

Where CMS LS EEIG LTD develops or operates software on behalf of a client, the parties may need to establish separate contractual arrangements concerning personal data processed through that software.

Where we process personal data on behalf of a client as a processor, we will follow the applicable contractual instructions and data protection requirements.

9. Information Provided Through Contact Forms

If you use a contact or enquiry form on our website, the information you submit may be used to respond to your enquiry and manage the resulting business communication.

Depending on the form, this may include:

• name;
• email address;
• telephone number;
• organisation;
• service of interest; and
• message or project description.

Please do not provide information through a general enquiry form that you do not want us to receive.

10. Emails and Business Communications

When you contact us by email, we may retain your correspondence and associated contact details.

This allows us to:

• respond to your enquiry;
• maintain an accurate business record;
• follow up on requests;
• administer projects;
• resolve disputes; and
• maintain continuity in our communications.

We may retain business correspondence for as long as reasonably necessary for the relevant business, contractual, legal or operational purpose.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files or information stored on a device when a website is accessed. They may be used for purposes such as website functionality, security, preferences, analytics and performance.

The cookies used by our website will depend on the technologies and services actually installed on the website.

Where required by applicable law, non-essential cookies will only be used after the appropriate consent has been obtained.

The Information Commissioner’s Office states that organisations generally need to tell users about cookies, explain their purpose and obtain consent for cookies that are not covered by an applicable exemption.

You may also control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

If CMS LS EEIG LTD introduces additional analytics, advertising, tracking or other non-essential technologies, the relevant cookie information may be updated accordingly.

12. Website Analytics

We may use website analytics technologies to understand how visitors interact with our website.

Depending on the services installed, analytics information may include:

• pages visited;
• approximate location;
• device type;
• browser information;
• traffic source;
• visit duration;
• interactions with the website; and
• general website usage patterns.

Analytics may be used to understand website performance and improve the user experience.

Where analytics technologies require consent under applicable law, appropriate consent controls will be provided.

We will not intentionally use website analytics to collect information that is unnecessary for the stated purpose.

13. Who We May Share Personal Information With

We do not sell personal information.

We may share personal information with appropriate third parties where reasonably necessary for legitimate business, contractual or legal purposes.

These may include:

Technology Service Providers

Such as:

• website hosting providers;
• cloud service providers;
• email providers;
• software providers;
• website security providers; and
• technical support providers.

Professional Advisers

Where appropriate, information may be shared with professional advisers such as:

• accountants;
• solicitors;
• auditors;
• insurers; or
• other professional advisers.

Legal and Regulatory Authorities

Information may be disclosed where we are legally required to do so or where disclosure is necessary to comply with a legal obligation.

Business Service Providers

We may use third-party providers to support administrative, technical or operational activities.

Where a third party processes personal information on our behalf, we will seek to ensure that appropriate contractual and security arrangements are in place.

14. International Transfers

Some technology and service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

Where applicable, this may include relying on an adequacy decision or implementing appropriate safeguards for the transfer.

If international transfers materially affect how your personal information is processed, further information may be provided on request.

15. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period may depend on:

• the nature of the information;
• why it was collected;
• whether there is an ongoing business relationship;
• contractual requirements;
• legal or regulatory requirements;
• accounting requirements;
• potential disputes; and
• our legitimate business requirements.

For example, enquiry information may be retained for a reasonable period after an enquiry has been dealt with so that we can maintain appropriate business records and respond to follow-up matters.

Client and project information may be retained for the duration of the business relationship and for an appropriate period afterwards where necessary for legal, contractual, accounting or business purposes.

Where information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.

16. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• destruction;
• unauthorised disclosure; and
• other forms of unlawful processing.

Security measures may include appropriate access controls, secure systems, password protection, software updates, backups and other measures appropriate to the nature of the information being processed.

However, no website, electronic communication system or internet transmission can be guaranteed to be completely secure.

You should therefore exercise appropriate care when sending information over the internet.

17. Data Breaches

If we become aware of a personal data breach, we will assess the incident and take appropriate steps in accordance with applicable data protection requirements.

Where legally required, we may notify the Information Commissioner’s Office and/or affected individuals.

18. Your Data Protection Rights

Subject to applicable law and certain conditions or exemptions, you may have rights concerning your personal information.

These may include:

Right of Access

You may request access to personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

In certain circumstances, you may ask us to delete your personal information.

Right to Restriction

You may have the right to request that we restrict the processing of your information in certain circumstances.

Right to Object

You may have the right to object to certain processing, particularly where we rely on legitimate interests.

Right to Data Portability

In certain circumstances, you may have the right to receive personal information in a structured, commonly used and machine-readable format and to request its transmission to another organisation.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

The availability of these rights depends on the circumstances and the lawful basis for processing.

The ICO identifies rights including access, rectification, erasure, restriction, objection and data portability, with the applicable rights depending on the circumstances.

19. How to Exercise Your Rights

If you wish to exercise a data protection right or ask a question about how we process your information, contact:

CMS LS EEIG LTD
Email: info@cmslseeig.co.uk
Website: www.cmslseeig.co.uk

Please provide enough information for us to understand your request and identify the relevant information.

We may need to verify your identity before fulfilling certain requests.

We will handle requests within the applicable legal timeframe.

20. Direct Marketing

If we send marketing communications, we will do so in accordance with applicable data protection and electronic communications laws.

Where consent is required, we will obtain appropriate consent before sending relevant marketing communications.

You may unsubscribe from marketing communications at any time by following the relevant unsubscribe instructions or contacting us directly.

We will continue to send essential service-related or transactional communications where necessary.

21. Children’s Privacy

Our website and professional services are intended primarily for businesses, organisations and professional users.

We do not knowingly seek to collect personal information from children through the website.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can investigate and take appropriate action.

22. Third-Party Websites

Our website may contain links to websites operated by third parties.

These websites have their own privacy policies and terms.

CMS LS EEIG LTD is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

23. Automated Decision-Making and Profiling

We do not intend to use personal information collected through this website to make solely automated decisions that produce legal or similarly significant effects on individuals.

If our processing practices change in a way that involves such decision-making or profiling, we will update our privacy information where required.

24. Confidential Business Information

Information provided to us during a consultancy or software development engagement may include confidential business information.

Confidentiality arrangements may be governed by separate contractual terms, non-disclosure agreements or project agreements.

This Privacy Policy concerns the processing of personal information and does not replace any separate confidentiality or contractual obligations.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

• changes in our services;
• changes to our website;
• changes to technology;
• changes in third-party service providers;
• changes in data protection requirements; or
• changes to our internal processes.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage visitors to review this page periodically.

26. Complaints

If you have concerns about how CMS LS EEIG LTD handles your personal information, we encourage you to contact us first so that we have an opportunity to address your concern.

You also have the right to raise a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), where applicable.

You can find information about making a complaint through the ICO’s official website.

Information Commissioner’s Office (ICO)

27. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or want further information about how we process personal information, please contact us.

CMS LS EEIG LTD

Email: info@cmslseeig.co.uk
Website: www.cmslseeig.co.uk

Services:

• Consultancy Management Services
• Software Development Services

28. Effective Date

Effective Date: 14 August 2026

Last Updated: 14 August 2026

This Privacy Policy applies to personal information processed by CMS LS EEIG LTD through its website and in connection with its relevant business activities, subject to any specific contractual, service or privacy notices that may apply to particular processing activities.